Refund Policy

We want MindDrop to be worth it. If a MindDrop Pro subscription is not right for you, you can request a full refund within 30 days of the purchase or renewal you are unhappy with — monthly and annual plans alike.

To request a refund, email support@minddrop-journaling.com with the email address on your account and the date of the charge. We will confirm your refund, and the money is returned through Paddle, our Merchant of Record, to the original payment method. Refunds are typically processed within a few business days; your bank may take a little longer to show them.

You can cancel your subscription at any time from the “Manage billing” option in My MindDrop Space. Cancelling stops all future charges immediately, and your Pro features remain active until the end of the period you have already paid for. Cancelling is different from a refund: after the 30-day window, charges for billing periods that have already started are not refundable, but no further charges will occur once you cancel.

Paddle.com Market Ltd. is the Merchant of Record for MindDrop Pro purchases. Paddle processes the payment, collects any applicable taxes, and issues the refund. You may also contact Paddle’s customer support directly from your payment receipt if you prefer.

Every new account starts with five free journal entries with all features included — no card required — so you can try MindDrop Pro before paying anything.

See our Terms & Conditions and Privacy Notice, or contact us at support@minddrop-journaling.com.